Esprit Harvest 27' Above Ground Pool Product Review

Product Dudz recently reviewed the Esprit Harvest 27' Above Ground Pool. Our review will cover our experience with the company that the pool is offered and sold by, price, delivery, and installation.

The Company
The Esprit Harvest series was found on Pool Supplies.com online. This company also is known as Leisure Living. The current Leisure Living was originally established by Richard Gerspach in 1958 as a swimming pool installation, service and repair company and continues today as a 2nd generation family owned and operated business.

Originally named Island Pools, this nationwide distribution facility has expanded into a warehouse and office complex of over 245,000 sq ft. The focus of the company has changed over the years to include becoming the largest independent source of parts to fit Kayak Pools®, manufacturer of parts for the solar deck heated Fanta-Sea pools, a widely distributed 60 page color catalog along with a prominent position on numerous web sites.

 

Pool description:

Esprit Harvest

• Pool Size: 27 ft Round
• Pool Style: Esprit Harvest
• Protection: Resin
• Top Ledge: 6 Inch Steel
• Uprights: 5¼ Inch Steel
• Wall Height: 52 Inches
• Warranty: 30 Years

Total Price:
$ 1209.94  

What we ordered:
There are varying packages available depending on what your specific needs are. We did not need a pool pump which saved us a lot of money in the purchase of this pool. We purchase the kit that offered 52"  walls, 6 " ledges, 5 1/4 " uprights, plain blue liner, and skimmer. Accessory kits that include a pump, ladder etc are available and start at price of $ 369.99

Size availability:
You can order this particular model in 12' X 52", all the way up to 27' X 52 ". Prices range from : $ 649.99 to $1199.99 for kits that just include pool, skimmer and liner. As mentioned before, you will need to add $ 369.99 if you need a pump, ladder, etc. There are upgraded accessory packages but this is where the price starts at.

Shipping:
Free. We searched high and low to make sure that the pool we selected was the best deal all around including free shipping. We also looked for a company that offered "lift gate service" which is a service that places the pool on a lift gate and lowers it to the ground for you.

Lift gate Service:
Yes. Cost $50.00. Note: if you absolutely must have this service be sure when ordering to specify that they send  a truck with a lift gate. Although we paid for lift gate service, the truck that delivered our pool did not come equipped with this device. We were refunded by Leisure Living.

Delivery:
Ordered pool on 4/01 received pool on 04/10. Your pool arrives by a large freight truck. Ours came via an 18 Wheeler. You must have someone home to accept the pool otherwise they will return it to the warehouse.

Installation:

This pool comes with a dvd detailing how to install. This helped tremendously. We suggest you view it well ahead of installing your pool. As with all above ground pools, you will need at least 4 people for installation. The ground must be prepared a head of time. I have yet to see an above ground pool that is easy to install aside from the cheap metal frame pools. However, a permanent pool like this one reviewed will last a much longer time.




Pros:

Price:
We simply could not find one company that offered a better pool package for the money. An extensive 2 month search of both local, and online companies resulted in our visiting this particular company. $1199.99 for a 27' round above ground pool with liner and skimmer with the same sized uprights, ledge and at a 52" wall depth is a great price.


Installation video:
Easy to understand and simple to follow.


Attractive design and quality:
For the money, the quality of this pool is very good. There were no rough edges, packages were complete and wrapped well, metal components and screws were sufficient and there were no missing parts. While not overly visible in the pictures, the pools design is quite attractive with a vine pattern that goes around the bottom border of the pool wall.


Customer Service:
This company was great. Before purchasing any pool online, emails were sent to the top contenders to see what sort of communication efforts each company made. Many wanted to "talk" to you on the phone, only to upsell you a more expensive model, while others simply took a long time getting back to you. Others did not want to be bothered answering any questions via email and continually sent a phone number instead of answering even the simplest of questions. In our opinion, if I am fixing to spend that kind of money on your product you should be able to answer and respond to emails, and phone calls. Leisure Living answered a barrage of questions through email, and were easy to get a hold of via phone, even on the weekend. That's worth a lot to the consumer.


Warranty:
This pool comes with a 30 year warranty. It was hard for us to find many companies that were willing to offer any warranty beyond 15 to 25 years.

Cons:

Muted design
The only cons was the design on the pool is not quite as detailed and prominent in person as it appeared online. The design is more muted. Some may prefer this look so it can go either way.

Lift gate service
Although we were refunded a month later, which seems too long to wait for $50.00, it still bears reporting to our readers. While the company offers this, we unfortunately did not get it with the truck sent to our home for delivery. Keep in mind this was one experience, and may have been an isolated occurrence.

The Bottom Line:

It is the opinion of the reviewers at Product Dudz that this company is a winner and you can buy from them with confidence. We received adequate correspondence and communication. Our questions and concerns were addressed in a professional and timely manner and the price and quality of the pool we reviewed was as described and met and/or exceeded our expectations.
We will provide an update review at a later date to inform our readers of any changes with this product.



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