If you're like many that are feeling the crunch from the economy, you may be resolved to skip going on vacation this year and invest in entertainment at home. If you're interested in cooling off this year with a new pool there are some key things you need to know in advance. Here's a few good tips to consider before buying from any company online.
- Do your research. Above ground pools are for sale all over the internet and even may be available from retailers in your area. Prices can vary a great deal and you want to make sure you're getting the best deal for your money. Start at least a month ahead before you plan on making your purchase. Be sure to factor in shipping and handling costs, installation costs etc. into your budget before deciding which pool to purchase.
- Make sure you aren't required to have a permit. Some areas require a permit, and some also require that you have a fenced in yard or an enclosure to your pool. If you haven't factored that into your budget, do so. Pools are considered to be “an attractive nuisance” and you can be liable for damages or injuries.
- Always purchase from a trusted dealer especially if you're buying online. Make sure the company is an accredited business with the Better Business Bureau. Search online for customer complaints and reviews of the business you're considering purchasing from.
- Before purchasing any pool from any company online, it is important to establish a means of communication with them ahead of purchase. Be sure to contact via their customer service telephone number or email. Their professionalism, timely response, and willingness to take time and answer any and all of your questions is a good indication of what sort of experience you'll have with them. Always write down the name of the customer service representative you speak with and ask for their personal extension.
- You'll need to be home when your pool arrives. If you can't be home, have a neighbor or family member present. Otherwise your pool will get shipped back to the warehouse. Shippers aren't specific with regards to the exact time they will show up so if you can't be home for the day, you may want to look into picking the pool up yourself at the nearest shipping depot. Call and make arrangements.
- Check your shipment for all the parts against the list supplied with your purchase ahead of time. Preferably during the delivery. If any parts are missing, make sure to inform the shipper and contact the pool company you purchased from immediately. Many times they will overnight your missing part. Don't wait until the day you install your pool to discover missing pieces.
- Be wary of companies that practice the “old bait and switch” routine. There's always a few companies out there that get your attention by advertising what seems like a really cheap price to come and install a pool, but once you inquire further, try to up sell to you a model that is far beyond what intended on spending. Remember, if it sounds too good to be true, it probably is.
- Look for pools that have a warranty and get it in writing. Some online sites may not post the warranty on the website. Contact the company directly and have them send you a copy of the warranty of the pool you are interested in.
- Make sure that you read the pool descriptions carefully. Some pool kits may not include things like a sand filter, pump, or liner. If you are buying a pool for the first time you'll need a ladder, pump, liner, skimmer, a sand filter. Ideally buying a salt filter in advance is a good measure as it is far easier to maintain a pool with a salt filter than with chemicals. Most online sites either include these things in the price or allow the buyer to choose which items they need. However a first time buyer will need most of these items. Be leery of any company that is reluctant to communicate with you online. If they press you to call and are reluctant to answer questions via email, it could be a red flag that they don't want to put anything into writing.
- Never buy or attempt to install a pool that does not come with complete instructions. If you're not sure, contact the company and verify that instructions are included. Most provide a DVD, and a written manual. Do not assume if you have installed a pool in the past that you'll be able to do so with a new pool. Some pools have design features that are specific to that brand and model. Look for sites that offer online instructions, and a hotline for any help you may need. Check out my review here on the Intex Saltwater Pool Filter.
